Ujjval Bihola

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Highly skilled Software Engineer with combined experience as an AWS, Cloud, and DevOps engineer and Linux Systems Administrator. Expertise in AWS, Azure, Docker, Kubernetes, and multiple programming languages. Demonstrated success in implementing cloud solutions, streamlining CI/CD processes, and enhancing operational efficiency.

Experience

  • ManticLabs Web Solutions Pvt. Ltd.

    Ahmedabad, India
    Oct 2020 - Mar 2023

    Software Engineer

    • Led a tech team in managing and supporting over 300 web hosting clients and provided managed support for clients hosted on various cloud platforms.
    • Designed and managed robust public and private cloud infrastructures using AWS services such as VPC, EC2, S3, CloudFront, RDS, Direct Connect, Route 53, CloudWatch, CloudTrail, and IAM. Automated deployment and operations with CloudFormation, ensuring scalability and reliability.
    • Orchestrated Linux-based web hosting for bare metal and virtual machines, ensuring consistent 99.9% uptime while optimizing resources.
    • Implemented Infrastructure as Code (IaC) tools such as Terraform and Ansible to automate cloud-based deployments on AWS, Azure, and GCP, resulting in a 50% reduction in deployment time.
    • Created Docker images with Dockerfiles, managed snapshots, images, and volumes, and set up Docker Hosts. Utilized Kubernetes to automate deployment, scaling, and operations of containers across clusters, ensuring a container-centric infrastructure.
    • Successfully delivered and managed 30+ web development projects, ensuring client satisfaction and on-time completion.
    • Crafted and personalized 40+ unique WooCommerce and Shopify websites, delivering tailored e-commerce solutions aligned with client-specific requirements.
    • Achieved rapid website performance improvements, meeting Google Core Web Vitals benchmarks with an LCP ≤ 2.5s, employing performance tuning, caching mechanisms, and CDNs.
  • Raj Manek Foundation

    Alberta, Canada
    Oct 2018 - Mar 2019

    Web Developer (Remote Intern)

    • Accelerated a non-profit's mentorship program by 200% with a cutting-edge web app, serving 531+ business founders.
    • Revolutionized mentorship with an advanced matching algorithm, achieving a 95% success rate and a 90% reduction in manual workload, optimizing efficiency, reducing costs, and improving outcomes.
    • Deployed on Amazon AWS EC2 with Ubuntu LAMP stack, leveraging Amazon S3 for hosting static files and AWS RDS for database management. Integrated Digital Signature and payment gateway functionalities and implemented features for invoice and report generation.
  • GoogieHost (Remote Intern)

    Remote
    Aug 2017 - Jan 2018

    Technical Support Intern

    • Provided technical support to web hosting customers via phone, email, tickets, and chat, ensuring effective resolution of their concerns.
    • Installed, configured, maintained, and troubleshooted content management systems, including WordPress, Drupal, and Joomla.
    • Diagnosed and resolved performance issues such as load speed, database errors, and email problems; explained DNS and web design tools.
    • Monitored key performance indicators like web response times, backup durations, and system loads; identified and resolved security incidents, including abuse, blacklisting, malware, and phishing; escalated complex issues to the DevOps team.

Education

  • Conestoga College, Canada

    Jan 2024 - Aug 2024
    GPA - 3.86/4

    Post-Graduation in Computer Applications Development

    UX Design, Microsoft .NET and Web Technologies, API Development, Mobile Application Development

  • Conestoga College, Canada

    May 2023 - Dec 2023
    GPA - 3.74/4

    Post-Graduation in Virtualization and Cloud Computing

    Cloud Computing, Virtualization, Containerization, Big Data, Linux and Windows Server, Solution Architecture

  • Gujarat Technological University, Ahmedabad, India

    Aug 2016 - Aug 2020
    CGPA - 8.30/10

    Bachelor of Engineering - Information and Technology

    Object-Oriented Programming, Software Engineering, DBMS, Data Structures, Computer Networks, Web Development, Cyber Security, Cloud Infrastructure and Services

Projects

  • vSphere vCenter Deployment on Private Cloud Infrastructure
    • Designed and implemented a virtualization infrastructure using VMWare vSphere vCenter on private cloud, configured datastores, and 7 ESXi hosts with different operating systems.
    • Deployed applications leveraging containerization, resulting in a 30% enhancement in application performance.
  • Travel Destinations Recommending System
    • Led a team of 4 to develop an efficient algorithm for recommending travel destinations for users' previous journeys.
    • Achieved 100 milliseconds response time, processing over 100,000 records through cloud computing.
  • CoronaSahay.com - COVID-19 Resource Assistance Website
    • Developed a website during the peak of the second COVID-19 wave in India, facilitating access to verified leads on essential resources and demonstrating community engagement, empathy, and leadership in crisis management.
    • Configured and hosted a robust architecture on AWS EC2 with Ubuntu, Docker, Kubernetes, Cloudflare, and AWS RDS; boosted performance by 30% and handled traffic of over 500,000 visitors with 10,000 concurrent users at peak times.

Certificates and Honors

  • VMware IT Academy Professional Course

    VMware vSphere: Install, Configure, Manage v7

  • Google Cloud Essentials and Deploy and Manage Cloud Environments

    Google Cloud Essentials and Deploy and Manage Cloud Environments with Google Cloud

  • NSS Recognition for Leading Corona Sahay

    Coordinated 40 volunteers and gained local news coverage for the initiative.